Return Policy

No Return Policy

Thank you for shopping at surplusdekho.com . We strive to provide you with the best products and services possible. As part of our commitment to customer satisfaction and transparency, please be advised of our return policy:

  1. All Sales Final:

    • We do not accept returns or exchanges for any products purchased through our website, unless the item received is defective upon arrival.

  2. Defective or Damaged Items:

    • If you receive a defective or damaged item, please contact our customer support team at {xxxxxxxx} within 48 hours of receiving your order. We will gladly replace the item or issue a refund, provided that proper documentation (such as photos and videos) of the defect or damage is provided as per our policy. If open box or renewed products are purchased, return or refund will only be applicable if there are operational defects in the item.

  3. Exceptions:

    • Personalized or customized items are exempt from our return policy unless they are defective or damaged.
    • Items purchased during clearance sales or promotions are also not eligible for return or exchange.

  4. Refunds:

    • Refunds for defective or damaged items will be processed within 07 days of approval. The refund will be issued to the original method of payment used for the purchase.

  5. No Liability for Shipping Costs:

    • We do not cover the cost of return shipping for any items, unless the return is due to our error or the item being defective or damaged.

By making a purchase on our website, you agree to abide by this no return policy.

If you have any questions or concerns, please don't hesitate to contact us.

Thank you for your understanding.

surplusdekho.com