Thank you for sharing your feedback and for giving us a chance despite your initial concerns. We sincerely apologize for the delay in dispatch and the lack of timely communication from our team. We understand how frustrating it can be to wait for updates and have to follow up multiple times.

We're glad to hear that the product reached you in good condition and that you found it to be a good value. Your feedback regarding delivery timelines and customer service is extremely valuable, and we are actively working to improve both areas to provide a smoother experience for our customers.

Thank you for your patience and support. We look forward to serving you better in the future.
– Team Surplus Dekho